Privacy Policy
- Home
- /
- Privacy Policy
SWFL Complete Marine & RV Detailing
Effective Date: Jan 1st, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
SWFL Complete Marine & RV Detailing (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information:
Personal Information:
• Name, email address, phone number, physical address
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies
If you wish to receive SMS messages again in the future, simply submit a new request through our website or scheduling forms and opt in as you did originally.
Customer Communication:
• Records of inquiries and service requests
• Appointment details and preferences
• Service history and customer feedback
2. How We Use Your Information
We use collected data for:
• Providing and improving our detailing and ceramic coating services
• Processing transactions and payments
• Communicating with you about your inquiries, appointments, quotes, and promotions
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, service updates, scheduling notifications, and important account communications.
Opt-In & Consent:
• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions:
• You can cancel SMS notifications at any time by replying “STOP”
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed immediately
Message Frequency & Content:
Message frequency varies based on your interactions with our business
• Messages will be directly related to the services you have requested
• We do not send promotional content without your specific consent
Help & Support:
• Reply “HELP” for assistance or contact us at swflcompletemarinerv@gmail.com
• Customer support is available during normal business hours
Carrier Information:
• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that provide support services, such as customer service or message delivery, is permitted only as necessary to provide our services. All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
We implement appropriate security measures to protect your SMS opt-in information and consent records from unauthorized access, disclosure, or misuse.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share information with:
Service Providers:
• Third-party vendors who assist in operating our business (such as payment processors, appointment scheduling platforms, and website service providers)
• SMS aggregators and messaging providers solely for the purpose of delivering the messages you have consented to receive
• All service providers are contractually required to maintain the confidentiality and security of your information
Legal Compliance:
• If required by law, legal process, or governmental request
• To protect our legal rights, property, customers, or the safety of others
• In response to valid court orders or law enforcement requests
Business Transfers:
• In the event of a merger, acquisition, restructuring, or sale of business assets
• In such circumstances, your information will remain protected under the terms of this Privacy Policy
All of the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, except aggregators and providers that facilitate our SMS messaging services.
5. Data Security
We implement and maintain reasonable security measures designed to protect your personal information, including:
• Encryption of sensitive information during transmission and storage
• Secure access controls and authentication procedures
• Regular security monitoring and system updates
• Employee training regarding privacy and data protection
• Breach notification procedures where required by applicable law
• Secure backup systems and disaster recovery processes
Although we take reasonable steps to protect your personal information, no method of electronic transmission or storage is completely secure. While we strive to protect your information using commercially acceptable practices, we cannot guarantee absolute security.
6. Cookies & Tracking
We use cookies and similar technologies to:
• Analyze website traffic and visitor behavior
• Remember your preferences
• Improve website functionality and user experience
• Measure the effectiveness of our services and marketing efforts
You may manage cookie preferences through your browser settings. Please note that disabling cookies may affect certain features and functionality of our website.
7. Your Rights
You have the right to:
• Access, update, or request deletion of your personal information
• Opt out of marketing emails by selecting the “unsubscribe” link included in our communications
• Opt out of SMS messages at any time by replying “STOP”
• Request information regarding how your personal information is collected and processed
• Withdraw your consent for future communications at any time
• Submit a complaint to the appropriate supervisory authority if you believe your privacy rights have been violated
To exercise any of these rights, please contact us using the information provided in the Contact section below.
8. Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, policies, or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
This Privacy Policy applies only to information collected by SWFL Complete Marine & RV Detailing.
9. Changes to Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website together with the effective date. If we make material changes to this policy, we may notify you by email or by posting a notice on our website.
Contact
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
SWFL Complete Marine & RV Detailing
Phone: (941) 979-2214
Email: swflcompletemarinerv@gmail.com
Website: https://www.swflcomplete.com/